Refund policy

At Furic, your satisfaction is our top priority. If for any reason you are not completely satisfied with your purchase, we’re here to help.

Returns

• You have 7 days from the date of delivery to request a return.

• To be eligible for a return, the product must be in the same condition as received, unused, unopened, and in its original packaging.

• Proof of purchase (order confirmation or invoice) is required to complete your return.

Refunds

• Once we receive and inspect your returned product, we will notify you of the approval or rejection of your refund.

• If approved, your refund will be processed within 2 business days and credited to your original method of payment.

Non-Returnable Items

• Products that are damaged due to misuse, not in original condition, or returned after the 30-day period will not be eligible for a refund.

How to Initiate a Return

To initiate a return, please contact our support team at furicpets@gmail.com with your order details. Our team will guide you through the process.